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by Helen Norton
1919 1st Edition
Based on its age, the book is in EXCELLENT condition.
* A very early book advising on particulars of selling retail, back when retail selling was
somewhat new
* Contains a number of photos, charts and illustrations
* Helen Norton was Associate Director, Prince School of Education for Store Service, Boston
Mass.
* Published by Ginn & Co. 1919, 283 pages
* Prior owner name written inside cover
* Chapters include:
- Stores and Storekeeping; Sales Checks and Other Forms;
- Appearance and Deportment of Salespeople
- Directing Customers; The Merchandise: Care, Arrangement and Display; Approaching Customers
- Selling Points; Concluding Sales; Suggestion and Substitution; Exchanges; Service
- Customers; Use of Resources;
Advertising; Store Organization; Appendix of useful
information
$44.95
$34.95
$34.95